Your privacy, handled with care.

We value straightforward communication. This policy is written in plain language so you can understand what information we collect, why we collect it, and how you can contact us about it.

Information we collect

When you contact us, request a consultation, subscribe to our newsletter, or ask to unsubscribe, we may collect the details you choose to share. This can include your name, email address, phone number, project interests, and the content of your message.

We may also receive basic technical information when you browse this website, such as browser type, device type, referring pages, and general site activity. This information helps us understand how the website is used and improve the experience.

How we use information

We use the information you provide to respond to enquiries, discuss potential services, prepare consultations, send requested newsletter content, manage subscription preferences, and improve our website and communication. We do not sell your personal information.

Newsletter communication

If you subscribe, we use your email address to send the updates you requested. You can unsubscribe at any time by using the dedicated unsubscribe page or by contacting us directly. We may retain a limited record of your preference so we can honour your request.

Cookies and similar technologies

Our website may use cookies or similar technologies to support essential functionality and understand general visitor behaviour. You can adjust cookie settings through your browser. Blocking some cookies may affect how certain parts of a website behave, although the core content should remain accessible.

Sharing information

We may share information with trusted service providers who help us operate the website, manage communication, or deliver services you request. These providers are expected to use information only for the purpose for which it was shared. We may also disclose information when required by law or to protect our rights, safety, and property.

Data security

We take reasonable administrative and technical measures to protect personal information. No method of transmission or storage can be guaranteed as completely secure, so we encourage you to use care when sharing sensitive details online.

Your choices

• Request access to the personal information we hold about you.
• Ask us to correct information that is inaccurate or incomplete.
• Ask us to delete information where applicable.
• Opt out of newsletter communication at any time.

External websites

This website may include links to external websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their policies before sharing personal information.

Children's privacy

This website is intended for homeowners and people seeking home renovation information. It is not directed toward children, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this policy as our website and services evolve. Any revised policy will be posted on this page. Please review it periodically to stay informed about how we handle information.

Contact us

If you have a question about this policy or your information, email us at contact@livingrenewhome.com or use our contact page.